Disaster Restoration Services Frequently Asked Questions - FAQs

How long does it take water damage to dry?

Dry times vary due to factors such as, the water source, amount of water, exposure time, location, building materials, weather conditions, and the responsiveness of emergency services. Best Option Restoration of DMV responds to your call immediately, because we know time is of the essence. For the dry out process, we use thermal drying technology, which expedites the dry-time considerably. Even if the surface of your carpet seems dry, moisture can persist in the underlying padding and subfloors and cause mold or other damage, which is why it is important to call the professionals. While an exact timeframe cannot be determined, the drying process usually takes around three to five days or more, depending on specific conditions.

I would like to understand the purpose of a work authorization form and why it is essential to sign one

To ensure a smooth process, Best Option Restoration of DMV requires you to sign a work authorization form before any work commences. This form grants us permission to conduct work on your property and facilitates communication with your insurance company by sharing a courtesy copy of the invoice. The work authorization form is particularly significant for emergency mitigation. Additionally, if further work is necessary after the initial phase, a detailed scope is typically prepared in advance.

Do I need to involve general contractors during the restoration process?

Generally, it is not necessary. Best Option Restoration of DMV offers full-service restoration, meaning we can handle damage repair, removal, and complete restoration. If any additional contractors are required, we will coordinate their services on your behalf.

What measures can I implement to prevent mold growth in my house?

Be proactive to prevent mold growth. Try to maintain the humidity level in your home between 40% and 60%. To achieve this, consider using air conditioners and dehumidifiers during humid months and in spaces prone to dampness, such as basements. Install and use exhaust fans in bathrooms and kitchen, and properly vent dryer vents outside your home. Lastly, promptly address any leaks in your roof, walls, gutters and plumbing.

Why is air duct cleaning important?

Air duct cleaning is essential as it helps to lower energy costs, prevent mold growth, reduce the presence of bacteria, allergens, dirt, and debris, improve indoor air quality, enhance air circulation and flow, and prolong the lifespan and performance of your commercial HVAC system.